If you choose to use shoretel communicator with an offhook device like a wireless headset or. Setup guide setup guidelogitech usb headset h340 logitech. If you use a wired headset, press the button again. The button box table is used if the ip212k230230getc. Feb 06, 2014 video goes through the process of setting up a plantronics co54 headset on a shoretel 230 ip phone. How i achieved total bluetooth nirvana, well, almost.
How to create option 156 on a windows 2008r2 server for shoretel phones. The only pcbased wireless headset system with dect technology that provides the portability, range and audio. Numerous headsets are compatible with shoretel telephones, but finding the correct amplifier or directconnect cable is the key to getting a headset to work properly with your shoretel continued. Slide the ac power plug with the correct shape for yo ur. Wireless headsets from plantronics and jabra are designed to be compatible with virtually any shoretel ip phone including ip 230, 265, 560, and 565 phones. Selectionnez longlet sortie, puis cliquez sur logitech usb headset h340. Step 1 go to the users account under shoreware director. These values can be overridden by configuration file settings. You can make and receive calls and talk to people directly with shoretel communicator. This is a great way to let telecommuters work from home without sending a phone, power brick, router, and a bunch of other stuff with them. These are certified headsets for shoretel mitel ip100, ip212k, ip230, ip230g, ip265. How to use the soft phone on shoretel communicator. Video goes through the process of setting up a plantronics co54 headset on a shoretel 230 ip phone. Headsetexperts headsets distributor since 1982 specializing in headsets, plantronics headsets, wireless headsets, phones.
Jun 14, 2010 ehs call control from plantronics csseries and savi office wireless headsets to shoretel ip phones can be effected by connecting the wireless headset directly to the headset port of the shoretel phone. Shoretel compatible wireless headsets plantronics, jabra. Use the d to enter alphanumeric input to lter entries. I couldnt find much about wireless headsets for these phones, and would like to not spend a lot of money if possible. When the phone is in any other offhook preference mode, the wireless headset will not. In addition, the user has to set hisher auto offhook preference too. The single ear cs540 has three different wearing styles, a noisecanceling microphone that reduces background noise interruptions, and is one of the lightest dect wireless headsets on the market at only 21 grams. Plantronics wireless headset configuration for shoretel 230 ip phone video goes through the process of setting up a plantronics co54 headset on a shoretel 230 ip phone. Plantronics cs510xd overthehead monaural wireless headset. Now youll need to go to the users shoretel communicator and set up. Firmware is a software program or set of instructions programmed on a hardware. Plantronics wireless headset configuration for shoretel 230.
How to program ip 230 buttons thru the phone youtube. The figure below shows the information th at appears on your shoretel 230 ip phone when an outbound call is placed. View and download shoretel 230 quick install manual online. Plantronics rd1 pod ring detector for shoretel phones. When the phone is in any other offhook preference mode, the wireless headset will not work. To place an internal call, press the headset button and dial the extension.
I have connected my jabra headset and shoretel integration module is connected and running in device service. Our headset software for pc and mac ensure that your headsets work seamlessly with the leading softphone platforms. Plantronics legendary cs family is setting a new wireless standard for desk phone communication with the plantronics cs540. Ehs call control from plantronics csseries and savi office wireless headsets to shoretel ip phones can be effected by connecting the wireless headset directly to the headset port of the shoretel phone. Plantronics cs540 wireless bundle includes electronic remote answerer the shoretel compatible plantronics cs540 bundle is part of the plantronics cs500 series of dect headsets. Before you can use a phone with this system it must be manually configured with the necessary and unique network parameters. This will cover audio adjustments for shoretel 210, 212k, 230, 265, 530, 560 and 565 phones the audio levels for the handset, headset and speaker are set to default values when the phone boots. Information about the shoretel sky softphone, which reproduces virtually all of the features. Plantronics communications portfolio for shoretel wireless. In september 2017, mitel completed the acquisition of shoretel.
You could buy one of these for each office and there is a connection for a headset in each of these the user could connect to. You can answer calls by simply pushing a button on the headset. I opened audio preference in shoretel communicator. Youll be notified of calls with a ringtone in the headset allowing you to freely roam the office.
Plantronics headsets for shoretel shorephone ip models. How to setup shoretel softphone solution setting up a user to use the soft phone. Ip 565g, ip 212k, ip 230, ip 230g with wireless headsets all require rd1 adapter for remote ring detection ip 110, ip 115 require hl10. Plantronics wireless headset config shoretel liquidlayer. You can use the shoretel system entirely on your pc. Shoretel compatible plantronics cs510 voip wireless headset bundle with electronic remote answerend and ring alert ehs for shoretel 100 212 230 230g 265 420 530 560 560g 565 565g. Plantronics is a global leader in audio communications for business and consumers. Shoretel ip series phones must be set to auto offhook preference wireless headsets in order for the wireless headset ehs rd1 to function when connected to the phone headset port. The wired dualear headset for shoretel ip phones connects directly to the headset jack on shoretel ip and certain models of grandstream ip phones. Plantronics rd1 headset hook switch control adapter. Faq for jabra shoretel driver wireless headsets and. We have several users who would like a wireless headset for their ip230s. Shoretel softphone needs restart to show any connected devices in its audio. A wireless internet connection is not recommended or supported.
The right headset can make your shoretel uc solutions complete, by connecting team members, providing handsfree communication and enabling clearer calls. Connect the ac adapter to the jack on the charging stand and route the cable through the cable guide so the charging stand sits flat on a horizontal surface. Adjusting speakerphone volume to adjust the speakerphone volume, while the headset led is illuminated, press and on. Ip 100, 212, 212k, 230, 265, 530, ip 560g, ip 560, 655, 655g, 565, 565g are ideal for your call center or office application. Wireless headsets from plantronics and jabra are designed to be compatible with virtually any shoretel ip phone including ip 230, 265. Plantronics communications portfolio for shoretel wireless solutions. Shoretel compatible plantronics wireless voip headset bundle. Ehs configuring shoretel ip phones for wireless headsets. Accessories for sennheiser electronic hookswitch for shoretel phones.
The primary differences among the various wireless headsets are the features telephone only vs telephonepc, battery time, distance, etc. To do this you must enter the phones configuration menu. When touching a name in the list, a ompting e options. Wireless, over the head, monaural office headset for high density environments with remote call control ehs cable or hl10 lifter required. The phone supports multiple configuration files, and the last setting encountered in. Headset jack ovide visual cues to display operational status 230 ip phone operational signals you parked call 230g ip phone operational signals you call parked disturb monitor leds. Compatible headsets for shoretel mitel ip phone ip100 ip110 ip115. Shoretel headsets everything you need to know for shoretel. Plantronics savi user guide 6 3 headset setup installing the headset battery position the battery as shown on the headset and slide into position until the battery snaps into place. Sennheiser electronic hookswitch for shoretel phones. Plantronics communications portfolio for shoretel wireless solutions essential tools for smarter business. Shoretel compatible plantronics cs530 voip wireless headset bundle with electronic remote answerend and ring alert ehs for shoretel ip phones. We have tried the jabra pro 930 and the plantronic savi 400 series. The ovhs084stl includes the quickdisconnect cord so you can quickly release the headset from the jack with the push of a button when you need to step away from your work area.
The plantronics rd1 pod ring detector allows you to hear telephone ring tones in your plantronics cs series wireless headsets when used with shoretel phones. The shoretel compatible plantronics cs540 bundle is part of the plantronics cs500 series of dect headsets. Customize the headset the headset can be converted for wearing on the left or right ear with either an earloop or. Plantronics cs540 wireless headset professional bundle. View windows sound control panel set the default audio device as jabra device i have connected my jabra headset to my pc.
Slide the ac power plug with the correct shape for yo ur ac outlet into the ac adapter until it locks in place. You can use the microphone and speakers on your laptopdesktop but the headset makes it a lot less aggravating. Headsets for shoretel 420, 480, 480g, 485 founders telecom. Adjusting ip phone audio levels 200 series phones this will cover audio adjustments for shoretel 210, 212k, 230, 265, 530, 560 and 565 phones the audio levels for the handset, headset and speaker are set to default values when the phone boots. Has anyone found a wireless headset that works with shoretel connect. Savi 700 series setup and support plantronics, now poly. Plantronics wireless uc headsets for shoretel the headset team. Find all plantronics support information for the savi 700 series, including software updates, troubleshooting tips, user guides, and more. Shoretel compatible wireless headsets plantronics, jabra shortel.
See the inputoutput tabs no emergency calls with skype. Connect the short end of the handset cable to the jack on the phone body. Why jabra headset is not listing in shoretel softphone audio preferences. The sennheiser electronic hookswitch for shoretel phones allows you to answer and end calls from your sennheiser wireless headset without a handset lifter. A rd1 ring detector cable is required to complete the remote call pickup capability.
This should apply for the c052 and other models of shoretel phones as well. To place an external call, dial the trunk access code, then the phone number. Allows remote answering on certain shoretel phones without the use of a handset lifter with sennheiser wireless office headsets. For any headset though, test it internally then try externally. Allows ring detection when used with certain shoretel phones compatible with all plantronics cs series wireless headsets if youre using a shoretel phone and youd like to know when your phone is ringing, even when youre away from your desk, the rd1 ring detector from plantronics is the perfect solution. May 28, 2014 how i achieved total bluetooth nirvana, well, almost. Use the ehs setup below to automatically answer a mobile phone call by pressing a button on your cs500 series headset. By clicking on the items below, a new window will open for ordering and displaying product details, pricing and. Find out if specific legacy call control platforms, phones, accessories and more from shoretel have been renamed, replaced or discontinued. Let the headset experts at founders telecom guide you to the plantronics solution thats right for you. Shoretel compatible plantronics wireless voip headset bundle shoretel ip phones. This integration module is installed as part of the jabra pc suite setup installer.
Plantronics wireless headset configuration for shoretel 230 ip. Shoretel ip 230 features 5 line x 24 character display 120x35 pixels 3 lines builtin 10100 ethernet switch full duplex speakerphone 8 fixed feature keys transfer, conference, hold, intercom, redial history, voicemail, options, directory audio controls volume, mute, speakerphone, headset powered via 802. See the playbackrecording tabs then use properties and levels mac os x. Shoretel soft phone on computer with micheadset through. The shoretel ip phone 230 is ideal for the knowledge worker who relies on telephone communications the 230 ip telephone delivers a wealth of features including three line appearances, eight function keys, four soft keys, and a headset jack. To adjust the headset volume, while the headset led is illuminated, press and on the volume button. The primary differences among the various wireless headsets are the features telephone only.
Plantronics headsets for shoretel 420, 480, 480g, 485 are ideal for your call center or office application. If the wifi is good at the separate offices, you could use a wifi compatible wireless sip phone and plug a headset into that and take that between offices. Certified shoretel mitel ip phone compatible headsets. Selectionnez longlet entree, puis cliquez sur logitech usb headset h340. Shoretel compatible plantronics wireless headset bundle. Theyre currently using a wired headset made by plantronics, but they find the cord to be annoying now. If you use a wireless headset, put your headset into the onhook position. So your headset and speakerphone are always updated with the latest software and you can take full control of the call functions receiveend calls, adjust volume, mute, etc. Call us at 1800headsets 18004323738 to check for compatibility with your phone. Using the headset to place an internal call, press the headset button and dial the extension.
You can enter the phone configuration menu at bootup or by entering a key sequence from the phones keypad. Plantronics jabra sennheiser none of the will play audio from shoretel, but the windows sounds play ok. Plantronics and the headset team deliver audio devices optimized for shoretel unified communications solutions. We are using the latest and greatest build of shoretel connect connect client build 2. One way audio, headset not connecting, hook button not working or dropping the call. Cisco vpn, regular old windows vpn client, anything, and shoretel communicator will happily connect to your server and work that way.
Plantronics wireless headset configuration for shoretel. See the options that should be changed in the video. Shoretel is a leading telephone company and has done an excellent job integrating telephone headset usage into their complete line of ip telephones. We have 3 shoretel shorephone ip 230 manuals available for free pdf download. The follow instructions apply to all these wireless headset models. Feb 07, 2018 plantronics wireless headset configuration for shoretel 230 ip. Is anyone using a wireless headset with these phones. Configuring shoretel ip phones for plantronics wireless.
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